Hardware — Devices We Supply & Support

The range

What we currently supply

One brand, three models. We carry a curated range rather than a general electronics catalogue, because a supplier who sells everything knows nothing about any of it.

A flat-lay desk arrangement with a smartphone, a notebook and small electronic devices

AI note takers

HiDock

The H1 is an AI-powered docking station that does the job a dock already does at your desk and adds a summary of the meeting that just happened. The P1 and P1 mini are AI voice recorders with Bluetooth earphone support, for the conversations that do not take place at the desk you docked at. HiDock is a third-party brand; Infivex supplies and supports the devices.

View the range →

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Why the list is short on purpose

A curated range is a strength. Everything here is a device we have specified, set up and supported for real customers, so the advice you get is based on how it behaves in a working week rather than on a spec sheet we read the same day you did.

The range grows when a customer need justifies it and when we are confident we can support the thing properly. If you need a device that is not listed, ask anyway — sourcing it is often straightforward, and we will tell you plainly if it is not.

Ask about a device

What you get beyond the box

Anyone can sell you a device. Fewer people will make it work

Hardware bought from a web shop arrives in a box and stops being anyone's problem the moment it does. That is fine for a keyboard. It is less fine for a device that has to record confidential meetings, land its output somewhere your organisation actually stores things, and keep working after the next policy change on your tenant.

Buying through Infivex adds the part that is missing from a shipping label. The device is chosen for the way the person works, it is made to fit the Microsoft environment you already run, and when something goes wrong there is a named supplier to call instead of a support address in another timezone.

The right model for the use case. Desk-bound, mobile, or both. We would rather ask three questions first than send back the wrong device later.
Working inside your Microsoft 365 environment. Getting output where it belongs, in line with how your tenant is configured, rather than leaving it on a device in someone's bag.
A support contact, not a web form. The people who supplied it are the people you call, and they know what else you run.
One commercial relationship. Devices go on the same invoice and the same account as the rest of the work we do for you.
Honest about what it is. HiDock is third-party hardware. There is no Infivex engineering inside it, and we will never suggest otherwise.

Talk to us about devices How our support works

An empty meeting room with a long table, chairs and a wall-mounted display

How it works

Buying hardware through us, in three steps

No configurator, no basket, no account to create. It is a conversation, a quote and a delivery.

1

Tell us the use case

Not the model number — the situation. Who needs it, whether they are at a desk or in the car, how many of them there are, and what has to happen to the output afterwards. That is usually a five-minute call and it decides most of the specification.

2

We quote and supply

You get a written quote covering the devices and anything they need around them, with the subscription or licence element made explicit rather than buried. Once it is agreed, we source and deliver. One supplier, one invoice, no parallel import from a shop you have never heard of.

3

We set it up and support it

The devices are configured to work with your Microsoft 365 environment and handed over to the people who will use them. After that we are the support contact: faults, questions and warranty coordination all come to us first.

If we are already doing implementation or support work for you, hardware simply joins that engagement. See Implementation and Support.

Screens and the rest

Hardware that our software needs to run on

Two of the platforms we supply put content on physical screens, and screens are hardware. SLinkHub Screens drives venue wayfinding on TVs and door tablets; Yodeck handles general-purpose digital signage across an estate.

Neither of those is a display you can pick blind. Screen size, mounting position, orientation, how it is powered, whether the network reaches it and how a tablet by a door survives being touched all day are decisions that belong in the project, not in a purchasing afterthought. We spec that with you as part of the rollout and source the displays and players alongside the licences.

The same applies to anything else the software needs to sit on. If a project we are running requires hardware, we would rather supply it than watch the wrong model arrive two weeks before go-live.

Spec a screen rollout See the software

At a glance

Brands: HiDock
Models: H1, P1, P1 mini
Our role: Supply & support
Screens: Spec'd per project

AI note takers Voice recorders Displays Room tablets

Questions

Buying hardware through Infivex

Often, yes. Send us the model and what you want it to do. If we can source it and support it properly, we will quote it and it goes on the same invoice as everything else. If we cannot — because it is a niche import, or because we would not be able to help you when it misbehaves — we will say so rather than take the order and hope. A device we cannot support is not a favour to you.

Warranty on third-party hardware sits with the manufacturer, and we will not pretend otherwise. What changes when you buy through us is that you do not have to run the claim yourself: you tell us, we coordinate it with the manufacturer, and we chase it. The device is theirs to replace; the paperwork is ours to handle.

Yes — talk to us and we spec it. Displays and players are not listed here as catalog items because the right answer depends entirely on the site: how far away people read from, whether the screen is portrait or landscape, how it is mounted and powered, and what the network looks like at that wall. We work that out during the rollout and source the hardware with the licences.

No. A single device for one person is a perfectly normal order, and it is how most hardware conversations here start — usually alongside work we are already doing for the customer. Larger rollouts are equally fine; the difference is that they get specified more carefully first, not that they are treated more seriously.

Hardware, from a supplier you can already reach