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Microsoft at Infivex

Licences, development and support for the Dynamics you run

Infivex is a Microsoft partner and dealer. We supply the subscriptions, we write the code that goes into your Dynamics environment, and we support both under an SLA. What we do not do is roll out a first ERP from nothing — and we would rather say that on the first page than the third meeting.

Talk to us about Microsoft Business Central in detail
What we do with Microsoft

Three strands, one relationship

Most partners are strong at one of these and thin on the other two. We hold all three, which is why the licence, the code and the support ticket never end up being three different companies' problem.

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Licences

We supply Microsoft subscriptions and carry the commercial relationship: user counts adjusted as you hire, licence types matched to what people actually do, renewals handled without a scramble, and a single invoice instead of a portal you log into once a year.

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Development

AL extensions, integrations and Power Platform apps built inside your Dynamics environment using the extension model Microsoft supports — so the next release is an event on the calendar rather than an emergency.

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Support

SLA-backed support from the people who wrote the code. Structured ticketing, phone access when a call is faster, and update management that tests a release in a sandbox before it reaches your production company.

How we develop How our support works
The estate

The Microsoft products we work in

Current cloud and older on-premises alike. A lot of real businesses are running a version that is several years old and working perfectly well, and we treat that as a fact rather than a problem to be corrected.

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Dynamics 365 Business Central

Microsoft's cloud ERP for small and mid-sized companies, and the platform our own Finly extension is built on. We develop in it, extend it and support it. Business Central in detail →

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Dynamics NAV

NAV 2018 estates are still doing serious work. We support them, extend them, and get them e-invoicing through SLinkHub — without a migration being forced on you by a compliance deadline.

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Business Central - On Premise

Business Central - On Premise sits between the two worlds: modern enough for the extension model, old enough that many partners no longer want to touch it. We still do.

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Dynamics 365 Finance & Operations

For larger estates, we build integrations and extensions into F&O and connect it to the same e-invoicing and reporting layer as the rest of the group.

And the platform around it

Power Platform and Azure are where a lot of the practical work happens — the app for the people who will never open the ERP, the flow that replaces an approval email, the report that finally has live numbers in it.

Power Apps Power Automate Power BI Dataverse Azure AL extensions REST APIs Microsoft 365
Four colleagues seated around a table in a bright open-plan office, working on laptops and talking
Licensing

The licence and the people who know your system, in one place

Buying Microsoft subscriptions through a dealer costs you nothing extra and gains you somebody to ask. When a new starter needs access on a Monday morning, when a seasonal team doubles for a quarter, or when half your Essentials users have quietly been paying for capability they never open, that is a conversation rather than a support portal.

  • Subscriptions supplied and administered. Adding, removing and reassigning users as your headcount moves, not once a year at renewal.
  • Licence types matched to roles. Full users, team members and device access are priced very differently, and the right mix is rarely the default one.
  • Renewals handled in advance. Term dates tracked and raised with you before they force a decision.
  • One accountable party. The company that sold you the licence is the company that supports the environment it runs, which removes an entire category of argument.
Ask about licensing
Scope

Where we stop, and why that is useful to you

Being a Microsoft partner does not mean being every kind of Microsoft partner. Here is the line, stated plainly, so nobody spends a quarter finding it out.

  • We build and support inside Microsoft Dynamics. Extensions, integrations, Power Platform apps and reporting in the environment you already run.
  • We implement our own products. SLinkHub, Finly and SLinkHub Screens go into live environments as configuration and a supported extension, not as a rebuild.
  • We migrate and upgrade what exists. Legacy or on-premises Dynamics moved to a current, supported version, with a sandbox rehearsal before cut-over.
  • We do not sell greenfield ERP rollouts. If you have no ERP today and need Business Central stood up from nothing, that is a different discipline with a different team shape and a different price.
  • We will point you at someone who does. There are firms that run whole-administration implementations properly, and an early referral costs you far less than a partner learning on your project.
  • Then we are useful again. Once the system is live, everything above applies — and plenty of our work starts exactly there.
See all our services Ask whether we fit
Our own products

What we build for ourselves runs on Microsoft too

We are not only a partner in the reselling sense. Two of our three products live directly on the Microsoft stack, which is a large part of why our developers know these platforms at the level they do.

SLinkHub, our e-invoicing platform, ships interfaces for Business Central, Dynamics NAV 2018, Business Central - On Premise and Finance & Operations — so an older estate can meet its e-invoicing obligations without being migrated first.

Finly is a Business Central extension, built the supported way and maintained against each Microsoft release by the same team that supports your environment.

SLinkHub Finly

Built on the stack

Platforms
BC · NAV · F&O
On-premises
BC & NAV 2018
Finly
BC extension
Extension model
Supported
Update compatibility
Monitored
Business Central Dynamics NAV BC - On Premise Finance & Operations
Questions

Microsoft FAQ

Yes. We supply Microsoft subscriptions and take on the commercial relationship that goes with them — user administration, licence-type advice, and renewals raised with you in advance rather than auto-processed. The practical benefit is that the party holding your licences is also the party that knows your configuration, so a question about cost and a question about capability go to the same place.

No, and we would rather be direct about it. Greenfield ERP implementation — taking a company with no ERP and standing up a whole administration — is a different discipline from what we do. We develop, extend and support inside Dynamics environments that already exist, and we implement our own products into them. If a first-time rollout is genuinely what you need, we will tell you at the first conversation and point you toward a firm that does it properly.

Yes, and you have three routes rather than one. We can support the environment as it stands, extend it where the business has outgrown it, or plan a move to Business Central when there is a business reason for it. SLinkHub has a NAV 2018 interface, so e-invoicing obligations do not by themselves force a migration. See migrations and upgrades.

Yes, built on live transactions out of Dynamics rather than on an export somebody refreshes by hand. In practice the modelling matters more than the visuals: getting the right measures, dimensions and refresh behaviour in place is what makes a dashboard something people act on instead of glance at. Power Apps and Power Automate work sits alongside it — see development.

We do, under the same SLA that covers the rest of your environment. Custom extensions are monitored for compatibility with each platform release and tested in a sandbox before an update reaches production, so a Business Central release does not quietly break something you depend on at month-end. There is no handover to a separate support organisation that has never seen the code.

Tell us which Dynamics you run

The version, the modules you actually use and what is currently annoying you. That is usually enough for us to say whether we are the right partner — or whether you need a different one.

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